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FAQ
How do I get started with i95 Design?
You can reach out to Tim directly by email to schedule a consultation. We’ll discuss your needs and determine the best way we can support your organization.
What types of projects does i95 Design take on?
We work with organizations on website maintenance, digital improvements, workflow automation, discoverability optimization, and AI-assisted tools. Projects range from ongoing support retainers to upgrades and feature enhancements.
Do you work with specific industries?
We work with a variety of organizations, including cultural institutions, service businesses, and mission-driven teams. Our focus is on partnering with clients who value clarity, stability, and thoughtful execution.
Is there a minimum engagement requirement?
Some services, like ongoing maintenance or enhancements, are typically structured as monthly retainers. We’ll discuss the appropriate timeline and engagement terms during your consultation.
Can I request a quote before we talk?
For most projects, we begin with a conversation to understand your needs. After that, we can share a clear proposal and pricing. Please email Tim to start the process.
How quickly can I expect a response?
We aim to respond to all inquiries within 24–48 business hours. If your request is urgent, please indicate that in your message.
Do you offer emergency support?
We can discuss priority or after-hours support based on your organization’s needs. Please mention this when you reach out so we can determine the best arrangement.
What information should I include in my message?
To help us understand your needs, include:
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Your organization name
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What you need help with (maintenance, improvements, automation, etc.)
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Any relevant deadlines
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Your contact information
This helps us respond quickly and accurately.